Returns are accepted within 14 days prior to you receiving the item. Within this time you can either exchange the item for a replacement or you can request a full refund. To be eligible for either a refund or an exchange the item(s) of clothing must be unworn (prior to trying it on) and unwashed. We reserve the right to deny an exchange or a refund if the item(s) of clothing appear to have been worn or washed. All items are quality checked prior to leaving so please be aware of this.